Privacy notice

Last updated: 10 November 2026

Who is responsible

B2G Consulting Pte. Ltd., 16 Collyer Quay, #12-18 Collyer Quay Centre, Singapore 049318, is responsible for the personal data processed when you buy The IBP Blueprint on this website. Contact our data protection officer at admin@b2g-consulting.com. [Confirm who the data protection officer is. Singapore law requires the company to appoint one.]

[If an EU representative is appointed under article 27 GDPR, give its name and contact here. Otherwise delete this paragraph.]

What we collect

• When you order: your name and email address.
• For paperbacks: the delivery address and a phone number for the carrier. If you send the book to someone else, their name. For deliveries to Argentina, Brazil, Mexico and Peru, the recipient's tax ID, which customs there require. If you ask us to, an email address that gets a copy of the shipping updates.
• Order details: format, quantity, amounts paid, any promo code used, shipping method, invoice and tax details (billing country, VAT number if you give one), the date you accepted the terms, and for the ebook the date you confirmed immediate access.
• Payment: handled by Stripe. We receive the payment status, the billing country and the country of the card, but never your full card details.
• Technical data: the country your connection comes from (to show prices and shipping, and as VAT evidence) and whether your download link has been used.

We collect what you enter in the order form or what is created by your order. If you buy the book or start an order, we may also look up your public professional profile to add your company, job title and country to our records. We do not buy data from third parties. If you give us someone else's details, such as a recipient's name and address, please let them know we use them only to deliver the book.

Why we use it

• To fulfil your order, deliver the ebook, print and ship the paperback, and send order and shipping emails (performance of the contract).
• To keep invoices and tax records as the tax and accounting laws of Singapore and of the countries where we account for VAT require (legal obligation).
• To answer your questions and handle returns or complaints (contract and legitimate interest).
• To prevent fraud and keep the shop secure (legitimate interest).
• To follow up personally on your order, or on an order you started but did not complete, and to tell you about our consulting services that may be relevant to you (legitimate interest in developing our business). You can object at any time, and we will stop.

Who we share it with

• Stripe (Stripe Payments Singapore Pte. Ltd.): payment processing, fraud prevention and invoices. For ebook orders, Sold through Link, LLC (a Stripe company in the United States, shown as "Link") is the seller of record and processes your order details as a separate controller under its own privacy policy, including to meet its tax obligations.
• Lulu (Lulu Press, Inc., USA), paperback orders only: the recipient's name, delivery address and phone number, your email, and for Argentina, Brazil, Mexico and Peru the recipient's tax ID, to print and ship your book. Lulu prints in the facility that serves your country (United States, Canada, United Kingdom, France, Australia or India) and passes the delivery details to the carrier.
• Resend (Resend, Inc., USA): sending our order emails, including the shipping updates copied to an address you gave us.
• Cloudflare (Cloudflare, Inc., USA): hosting of this website and our order database.
• Microsoft: storage of our customer and contact list, and adding your order to it.
• Apify (Apify Technologies s.r.o., Czech Republic): looking up public professional profile information, as described above.
• Our accountants and tax authorities, where the law requires it.

We are based in Singapore, and some of our providers are in the United States, so your data may be processed outside your country. We protect it with contracts that require our providers to keep it secure and use it only for the purposes above, such as the European Commission's standard contractual clauses and their UK and Swiss equivalents. [Confirm for each provider before launch.]

How long we keep it

• Orders, invoices and tax evidence: 10 years. Singapore law requires at least 5 years, and the VAT rules of some countries we sell to (for example the EU) require 10.
• Started but unpaid orders: [12 months], then deleted.
• Ebook download links stop working after one download, or 30 days if unused.
• Emails you send us: as long as needed to handle your request, and no longer than [3 years].

Cookies

This website sets no cookies and uses no analytics or advertising trackers. Stripe's payment page sets its own cookies, needed for secure payment and fraud prevention; see Stripe's privacy policy.

Your rights

Wherever you live, you can ask to access, correct or delete your data, to restrict or object to its use, and to receive it in a portable format. Email admin@b2g-consulting.com. You can object to our follow-up and to the profile lookup at any time, and we will stop and remove you from our contact list. Some data, such as invoices, must be kept for the legal period even if you ask us to delete it.

We do not sell your personal data and do not share it for targeted advertising. We do not treat you differently for exercising your rights.

You can complain to the data protection authority in your country, for example your national authority in the EU, the Information Commissioner's Office in the UK, the Federal Data Protection and Information Commissioner in Switzerland, or your state attorney general in the United States. Our own authority is Singapore's Personal Data Protection Commission (pdpc.gov.sg).